Privacy Policy of WWW.ALU.SHOP

Welcome to the website WWW.ALU.SHOP. We respect our clients and consider it our duty to respect and protect the confidentiality of their personal data.

This Privacy Policy of personal data (hereinafter referred to as the Privacy Policy) applies to all information that the website WWW.ALU.SHOP, located at https://alu.shop/en, may obtain about the User during the use of the website and its programs and services.

1. DEFINITION OF TERMS

1.1 This Privacy Policy uses the following terms:

1.1.1. "Website Administration of WWW.ALU.SHOP" (hereinafter referred to as the Website Administration) - authorized employees responsible for managing the website, acting on behalf of the Individual Entrepreneur Martynenko Viktor Viktorovych, who organize and carry out the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, actions or operations performed with personal data.

1.1.2. "Personal data" - information or a set of information about an individual that is identified or can be specifically identified.

1.1.3. "Processing of personal data" - any action or set of actions, such as collection, recording, accumulation, storage, adaptation, alteration, retrieval, use, dissemination (distribution, provision, access), anonymization, destruction of personal data, including using information (automated) systems.

1.1.4. "Confidentiality of personal data" - the requirement, obligatory for compliance by the Administrator or any other person who has gained access to personal data, not to disclose them without the consent of the personal data subject or the presence of another legal basis.

1.1.5. "User of the website https://alu.shop/en" - a person who has access to the Website via the Internet and uses the WWW.ALU.SHOP website.

1.1.6. "Cookies" - a small piece of data sent from a web server and stored on a user's computer, which a web client or web browser sends to the web server in an HTTP request each time the user attempts to open a page of the corresponding website.

1.1.7. "IP address" - a unique network address of a node in a computer network built on the IP protocol.

1.1.8. "Website https://alu.shop/en" - a web page on the Internet https://alu.shop/en, as well as its subdirectories.

2. GENERAL PROVISIONS

2.1. The use of the website https://alu.shop/en by the User implies consent to this Privacy Policy and the terms of processing the User's personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website https://alu.shop/.

2.3. This Privacy Policy is applicable only to the website https://alu.shop/en. WWW.ALU.SHOP does not control and is not responsible for third-party websites that the User may access through links available on the website https://alu.shop/en.

2.4. The website Administration does not verify the accuracy of the personal data provided by the User of the website https://alu.shop/en.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Administration of the website https://alu.shop/en regarding non-disclosure and ensuring the confidentiality protection regime of personal data that the User must provide to the Administration of the website when registering on the website https://alu.shop/en or when placing an order to purchase Goods.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the Website https://alu.shop/en in the registration section and includes the following information:

3.2.1. User's full name;

3.2.2. User's contact phone number;

3.2.3. User's email address (e-mail);

3.2.4. Product delivery address.

3.3. WWW.ALU.SHOP protects the Data that is automatically transmitted during the viewing of advertising blocks and when visiting pages where the statistical script of the system ("pixel") is installed:

• IP address;
• information from cookies;
• information about the browser (or other program that accesses the ad display);
• access time;
• address of the page where the ad block is located;
• referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the Internet shop website that require authorization.

3.3.2. https://alu.shop/en collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical issues, as well as to monitor the legality of financial payments conducted.

3.4. Any other personal information not specified above (purchase history, browsers used, operating systems, etc.) shall be securely stored and not disclosed, except in cases provided for in paragraphs 5.2. and 5.3. of this Privacy Policy.

4. PURPOSE OF COLLECTING USER PERSONAL INFORMATION

4.1. The Administration of the website https://alu.shop/en may use the User's personal data for the following purposes:

4.1.1. Identifying the User registered on the website https://alu.shop/en for the purpose of placing an order and/or concluding a distance sales contract with WWW.ALU.SHOP.

4.1.2. Providing the User with access to personalized resources of the website https://alu.shop/en.

4.1.3. Establishing communication with the User, including sending messages, inquiries related to the use of the Website, provision of services, processing requests and applications from the User.

4.1.4. Determining the User's location to ensure security and prevent fraud.

4.1.5. Verifying the accuracy and completeness of the personal data provided by the User.

4.1.6. Creating an account for making purchases, if the User has consented to creating an account.

4.1.7. Notifying the User of the website https://alu.shop/en about the status of the Order.

4.1.8. Processing and receiving payments, confirming taxes or tax benefits by the User.

4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the website https://alu.shop/en.

4.1.10. Providing the User, with their consent, information about updates to the product lineup, special offers, price information, newsletters, and other information on behalf of WWW.ALU.SHOP or on behalf of partners of WWW.ALU.SHOP.

4.1.11. Conducting advertising activities with the User's consent.

4.1.12. Providing the User with access to websites or services of partners of WWW.ALU.SHOP for the purpose of obtaining products, updates, and services.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User's personal data is carried out indefinitely, by any lawful means, including in information systems of personal data using automation tools or without the use of such tools.

5.2. The User agrees that the Administration of the website has the right to transfer personal data to third parties, including courier services, postal organizations, electronic communication operators, etc., solely for the purpose of fulfilling the User's order placed on the website WWW.ALU.SHOP, including delivery of the Goods.

5.3. The User's personal data may be transferred to authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.

5.4. In case of loss or disclosure of personal data, the Administration of the website informs the User about the loss or disclosure of personal data.

5.5. The Administration of the website takes necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unauthorized actions of third parties.

5.6. The Administration of the website, together with the User, takes all necessary measures to prevent damage or other negative consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged to:

6.1.1. Provide information about personal data necessary for using the website https://alu.shop/en.

6.1.2. Update and supplement the provided information about personal data in case of changes to this information.

6.1.3. Independently review the Privacy Policy and its amendments on the website https://alu.shop/en.

6.2. The Administration of the website is obliged to:

6.2.1. Use the received information solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure the confidentiality of stored information, not to disclose it without the prior written consent of the User, as well as not to sell, exchange, publish, or disclose the transferred personal data of the User in any other possible ways, except for clauses 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautionary measures to protect the confidentiality of the User's personal data in accordance with the procedure commonly used to protect such information in the existing business turnover.

6.2.4. Block personal data related to the respective User from the moment of the User's or his legal representative's or authorized body's request or application for the period of verification, in case of identification of unreliable personal data or unlawful actions.

7. RESPONSIBILITY OF THE PARTIES

7.1. The Administration of the website, which has not fulfilled its obligations, is responsible for the damages incurred by the User due to the unlawful use of personal data, in accordance with the legislation of Ukraine, except for the cases provided for in clauses 5.2., 5.3., and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential information, the Administration of the website is not responsible if such confidential information:

7.2.1. Became public domain (publicly available) prior to its loss or disclosure.

7.2.2. Was obtained from a third party prior to its receipt by the Administration of the website.

7.2.3. Was disclosed with the User's consent or due to their fault (as a result of actions or negligence).

8. RESOLUTION OF DISPUTES

8.1. Prior to filing a lawsuit in disputes arising from the relationship between the user of the website https://alu.shop/en and the website administration, it is obligatory to submit a claim (a written proposal for voluntary settlement of the dispute).

8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, inform the claimant in writing of the results of the claim consideration.

8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.

8.4. This Privacy Policy and the relations between the User and the Website Administration are governed by the current legislation of Ukraine.

9. Additional Terms

9.1. The website administration reserves the right to make changes to this Privacy Policy without the consent of the User.

9.2. The new Privacy Policy and any changes to it shall enter into force upon their publication on the website https://alu.shop/en, unless otherwise provided by the new version of the Privacy Policy. The User is obliged to independently familiarize themselves with the Privacy Policy and any changes to it on the website https://alu.shop/.

9.3. All suggestions or questions regarding this Privacy Policy should be communicated through the "Contact us" section.

9.4. The current Privacy Policy is posted on the page at https://alu.shop/en/privacy/.